Communication/Engagement:

The first topic identified as an issue was communication/engagement

The solutions discussed were as follows:

• Meet with relevant stakeholders
• - set regular partnership meetings
• Establishing/developing a partnership approach understanding or terms of reference
• Develop a meaningful ‘stepped care’ referral document
• Concierge/CC – pivotal to facilitation of comms/engagement
• Learn from other good working models
  • - MH stepped care
  • - Aboriginal Health