Health Journey Mapping Tools

Lowitja Institute has developed a package of mapping tools and resources that assist clinicians, managers and teams to recognise:

  • Aboriginal and Torres Strait Islander patient and family needs

  • identify strengths and gaps in health systems

  • evaluate effectiveness, and

  • meet accreditation standards.

The Health Journey Mapping package consists of a handy user guide, some worked examples and introductory videos to support the uptake and implementation of 3 Health Journey Mapping tools at the following levels of complexity:

  • Clinical: For busy clinicians in everyday clinical practice.
  • Detailed: For more comprehensive quality improvement, care planning and evaluation.
  • Complex:  A higher-level tool that brings together multiple perspectives of the patient, family, and health services across different stages of a journey.

Built on the foundations of the underlying principles of Equity, Safety and Partnership; it is our vision that these tools can assist with:

  • improving equitable and,

  • optimised health care for Aboriginal and Torres Strait Islander people.


For more information go to https://www.lowitja.org.au/page/services/tools/health-journey-mapping

In order to access these tools, you will need to sign up to Lowitja Institute's Learning and Development Hub


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